May 16, 2019
There is a critical moment in
every high-stakes conversation, that we must pause, self reflect,
and take control before we become emotionally hijacked, the "wig
snatch" moment. The Power of Pause is Evolution Hospitality's
corporate mindfulness program designed to help foster
self-awareness, wellness, & communication skills.
Evo's Corporate Director of
Talent, Bulmaro Farias joins Evo's Chief Wellness Officer, Dr.
Romie, for an honest conversation about creating and growing a
corporate mindfulness program. The Power of Pause helps
to create a solid foundation for "Crucial Conversations" - the
communication training program used at Evo for our leaders and
In a fast-paced environment of
hospitality, difficult conversations are inevitable, but Crucial
conversations can help people with presence, self-awareness,
self-regulation, to give the best speech you will ever regret or
stop the wig-snatch.
- [02:22] We have been bringing
the power of pause to life. Bulmaro's advice was to spend time with
all of the different teams. Everyone is hungry for a little
- [03:31] We want our team
members to feel that it's not just corporate embracing mindfulness.
We want to do this for the whole company.
- [03:51] With the housekeeping
team, awkward uncomfortable laughter soon shifted into belly
laughter full of joy.
- [03:56] When we all pause
together, we find the joy in our bellies.
- [04:59] The power of pause
feels great. Many of us have to work though some things before we
get comfortable and realize that we love it.
- [05:47] We trained 57 champions
as our Evo Mindfulness Guides.
- [06:06] Bulmaro has been by my
side helping train others in mindfulness.
- [06:36] One of the gifts of the
power of pause and the Evo culture is having a person as your
- [07:22] One of Bulmaro's key
takeaway was the amount of growth that happened in the first four
hours of training.
- [08:18] At first, people felt
uncomfortable. Something exciting happens at the other side of that
- [09:14] Evolution hospitality
is a differentiator, because we focus on growing from within. We
grow our leaders in their emotional development.
- [10:05] Evolution has a deep
level of commitment to mindfulness.
- [10:57] Bulmaro is a strong
advocate for human resources and the brainchild behind Crucial
Conversations coming to Evolution Hospitality.
- [11:45] Crucial Conversations
as a model for communicating in difficult scenarios. The model
relies on a deep sense of self-awareness and reflection. We first
have to understand what is going on in our heads.
- [13:36] You are responsible for
the energy you bring into the room.
- [15:10] One of the first
benefits of a pause is putting yourself in a position to be
present. You will be less likely to be emotionally
- [18:32] The pause has been
especially beneficial for the sales team under high pressure
- [20:57] The HR team was the
first to adapt the power of pause.
- [22:14] Soft skills are the
most predictive qualities of successful managers. Top business and
law schools prioritize personal development over all other
- [23:10] Behavioral skills
permeate both work life and home life.
- [24:27] Bulmaro takes a pause
when it serves him the most. He has guided meditations. He also has
the Peloton app. Guided meditation will do the trick. He also
- [27:04] Test it don't be afraid
to fail. Serves him most. It starts with courage.
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